Houston help desk · answering 24/7

One number
for all your IT.

Stop dealing with multiple vendors. PRC ONSITE designs, installs, secures, and supports your entire office technology so you can focus on running your business.

  • 24/7 support
  • Proactive monitoring
  • On-site or remote
  • One team. One outcome.
Our services

Everything your business runs on, handled.

Instead of calling a dozen providers, call one. From the network core to AI training for your team. Pick a service to see what's included.

Network first

Everything starts with the network.

Before a single screen, camera, or phone goes up, we build the foundation: the gateway, firewall, and switching that everything else depends on. Designed for speed. Built so one failure never takes you offline.

Typical office network1 Gb
PRC ONSITE standard10 Gb
Servers & storage25 Gb
Fiber backbone100 Gb
  • Cat6 / Cat6A to every device, fiber between racks and floors
  • Dual internet with automatic failover: fiber plus 5G or Starlink
  • Redundant gateways, firewalls, and switches for patient care and other critical systems
  • Separate staff, guest, IoT, and camera networks
All systems online
HA sync ISP A · FiberPrimary internet Gateway AActive ✕ OFFLINE ISP B · 5G / StarlinkBackup internet Gateway BStandby Next-gen firewallIPS · VPN · content filter Core switch stackRedundant · 100 Gb backbone Access switch10 Gb · PoE++ Access switch10 Gb · PoE++ Access switch10 Gb · PoE++ Wi-Fi 7CamerasPhonesPOSComputersTVs & AV

Both internet lines and both gateways are online, kept in sync and ready to take over for each other.

New · AI consulting & staff training

Most companies don't know how to use AI. We do.

We host virtual or in-person training sessions that give your staff the tools and know-how to use AI to get more done every day, safely and on systems we set up and secure for you.

Think of it as every one of your employees getting their own assistant.

Virtual trainingLive, hands-on sessions for your whole team, wherever they work.
In-person trainingWe come to your office and train your team at their own desks.
Secure setupApproved AI tools, accounts and data policies, so client information stays private.
Front deskSalesManagersAccountingOperationsMarketingOwners
AI
Your team's AI assistant● Ready to help
Set up and secured by PRC ONSITE · your data stays private
Left: a calm, working office. Right: the same office during an outage, with threat-detected and system-down alerts on screen.

With PRC ONSITE

Focus on what you do best.

  • Reliable systems
  • Proactive support
  • Peace of mind
  • A partner who owns the outcome

Without a reliable MSP

Downtime costs more than you think.

  • Tickets sit for days
  • Nobody calls back
  • Outages find you first
  • No one owns the outcome
20+Years in the IT field
$1B+In network infrastructure implemented
1Number to call for everythingFortune 500 technical capability for small and medium businesses.
Technology should help your business, not hold it back.PRC ONSITE
How we work

From first walk-through to always-on support.

Every engagement follows the same seven phases, so nothing is guessed and nothing is left unowned. And when we're done building, we stay on to support every device.

01

Plan

We walk your space and learn how your team works, your goals, and your budget.

02

Design

Network architecture, floor plan, and rack layout, drawn before anything is bought.

03

Procure

Premium hardware sourced, configured, and staged before install day.

04

Implement

Installed and cabled on a schedule that stays out of your busy hours.

05

Test

Every port certified. Every failover tested on purpose.

06

Train

Hands-on training so every employee is confident on day one.

07

Support

Every device we install, covered by one monthly service agreement.

Cover of the free PRC ONSITE brochure
Free download · 8 pages

Get the PRC ONSITE brochure.

Everything we can do for your business in one place. Share it with your partners, your office manager, or your board.

  • All 9 services, from the network core to AI training
  • Premium builds for 11 industries
  • How we plan, build, train and support
  • The real cost of downtime
Click here for the free brochure
The real cost of unreliable IT

A single day of downtime adds up fast.

Use our calculator to see what an outage could cost your business.

$
Find my weak spots, free

Estimated cost of one day

$14,200
Lost revenue (daily revenue × days)$8,000
Recovery and labor (12 staff × $47.92/hr × 8 hrs)$4,600
Customer trust impact (20% of lost revenue)$1,600
Illustrative example, not a guarantee. Labor rate: U.S. Bureau of Labor Statistics, Employer Costs for Employee Compensation, private industry, March 2025. Customer trust impact uses the conservative low end of published research on customer attrition after an outage or breach, which ranges from roughly 20% to over 50%. Figures rounded.

Your monthly PRC ONSITE service costs less than one day of outage for your business.

Get your free network evaluation
Industries we serve

Every business runs on IT. See yours, fully built.

Pick your industry and watch a time-lapse of the premium build: every system we'd install, from the firewall to the 150" LED wall.

Every build starts with the network core, then layers on cabling, Wi-Fi, cameras, AV, and devices. Watch it come together in 21 days.

Switching is easy

Change providers without the headache.

Start here

Free evaluation

We review your network, security, backups, and what your current provider actually does for you.

We do the asking

Handover plan

We request documentation and admin access from your current provider and map who owns what.

Your schedule

Cutover

We move monitoring, support, and backups over outside your busy hours.

Stable

First 30 days

We tune, patch, and check in until everything is stable and documented.

  • Your passwords and documentation belong to you.
  • We coordinate with your current provider.
  • Cutover is planned around your schedule.
Your free offer · No cost. No obligation.

Claim your free network evaluation.

Find out where your network, security, and backups really stand, from a team that has implemented more than $1 billion in network infrastructure.

  • Network and Wi-Fi healthSpeed, coverage, and dead zones across your space.
  • Security and patching gapsFirewall, updates, and exposure to ransomware and phishing.
  • Backup and recovery readinessWhether you could actually restore after a failure.
  • How your current provider is performingWhat you're paying for versus what you're getting.
Book your free evaluationWe respond same day
Step 1 of 3Your business
Tell us about your business Industry

Pick the closest match.

Number of users

Choose a range.

Your current setup Do you have an IT provider today?

Pick one.

Where should we reach you?

Please enter your name.

Please enter your company.

Enter a valid email, like you@company.com.

Enter a phone number we can reach you at.

Please don't include patient or personal health information in this form. See our privacy policy.

Request received.

We'll reach out the same business day to schedule your evaluation. Need us sooner? Call (281) 371-3343.

Free IT assessment